Full payment is due at the time of purchase for all products. Your order is fully refundable at any time before it ships and covered by our return policies after it has shipped.
Your order confirmation email will indicate your shipping window. Once your order ships, you will receive a separate shipping confirmation email with tracking details.
Changing or Using More Than One Credit Card
We can only process your order using one credit card. We are unable to split payment.
We are also unable to change the card you used for your order.
We don’t save credit card information in our system and we will never charge you without your permission.
Changing Your Order
Ordered the wrong item? We are unable to edit products for completed orders. Please submit a cancellation request for a refund and place a new order with the correct items.
If you have paid in full but haven’t received your order yet, you may request a full refund of your order, pending approval.
Please complete （refund request form）and send it to us by email.
Submit a request:
Your email address:
(Please enter the details of your request. A member of our support staff will respond as soon as possible.)
First and Last Name:
(Current Shipping Address.Please enter your full shipping address to create shipping labels Street, City, State/Province, Postal Code (Zip), Country)
Your phone number:
Order Reference Number:
(Please select which product you would like to return)
Reason for Refund:
(Please let us know the primary reason for your refund request.)